Introduction
Welcome to TradesPay AI, a service powered by Srdgintel (srdgintel.com). We are committed to protecting your business data and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered invoicing and Sales Auto-Pilot services.
1. Information We Collect
To provide our "Hands-Free" invoicing and automated sales experience, we collect the following types of information:
- Account Information: Your name, email address, phone number, and business details provided during registration.
- Business Data: Customer names, job descriptions, pricing structures, and payment status used to generate invoices.
- Voice & Audio Data: When using our "Speak Your Job" feature, we process temporary audio data to transcribe your instructions into structured invoices.
- Social Messaging Data (Auto-Pilot): When you connect Instagram or WhatsApp, we collect inbound message content and sender IDs to enable the AI Auto-Pilot to respond to inquiries and close sales on your behalf.
- Financial Metadata: Transaction references and payment status handled via secure third-party processors (e.g., Flutterwave). We do not store full credit card numbers.
2. How We Use Your Data
We use your information strictly to:
- Generate and manage professional invoices automatically.
- Power the AI Sales Auto-Pilot to handle customer inquiries and close sales via Instagram and WhatsApp.
- Power the AI Chaser automated email reminder system.
- Integrate with the Google Ecosystem for secure authentication and scheduling.
- Improve our AI models for better transcription and business automation.
3. Data Sharing and Third Parties
TradesPay AI does not sell, rent, or trade your business data. We only share data with trusted partners necessary to run our service:
- Cloud Infrastructure: Data is securely stored using Supabase and AWS.
- Meta Platforms: Data is exchanged with Meta (Instagram/WhatsApp) via official APIs to facilitate automated messaging.
- Payment Processors: Financial transactions are handled by Flutterwave.
- Communication: Emails are sent via verified mail servers (Resend).
4. Security Standards
Operating on the Srdgintel infrastructure, we employ industry-standard SSL/TLS encryption for all data in transit. Your data is isolated and protected by Row Level Security (RLS) to ensure only you can access your business records.
5. Your Rights and Data Control
You have full control over your data. At any time, you may:
- Request a copy of all data associated with your account.
- Request the permanent deletion of your account and all associated history.
- Opt-out of automated AI Auto-Pilot or AI Chaser communications.